Start building
One useful task. Your first voice agent.
Choose a focused workflow, review the requirements, and build your first test in the Bandwidth Labs workspace.
For builders
Open the workspace.
Create an account on the live platform and connect the supported providers your task needs.
Create your accountOpens the live platform. Provider usage charges may apply.
For business teams
Start with your call workflow.
Explore a use case, provider requirements, and a clear path to a first pilot with our team.
Request a demoBring a task, not a whole call center.
Define the outcome.
Choose one call reason and the next step the caller needs.
Try the difficult cases.
Test misunderstandings, unavailable systems, and requests for a person.
A few useful details
Before you begin.
What do I need to get started?
Choose one task and connect the model and voice providers it needs. Browser testing does not require a phone number. Phone calls need a supported telephony connection. Review the documentation for current setup requirements.
Can I keep my providers and business tools?
Choose from supported model, voice, and telephony providers. Using Agent Builder does not require moving your telephony to Bandwidth. Tool actions need a configured connection and appropriate permissions.
What is included in free access?
Platform access is free for developers and small businesses. Your telephony, model, voice, and business-tool providers may charge for usage, including tests. See pricing and enterprise options.
What will I hear when I press play?
Each agent plays a short, prerecorded greeting in its own voice. You can pause, replay, or choose another agent. To explore a full conversation for your use case, request a demo.
What should I validate before a rollout?
Agent Builder is an experimental release from Bandwidth Labs. Test your providers, failure paths, handoffs, and data requirements before a rollout. Start with the IVR pilot evaluation guide and discuss support requirements with the team.