Industries
Start with the work your callers need done.
Explore focused voice AI workflows for your industry. Choose one problem, connect the right systems, and test the next step.
Retail & e-commerce
When order questions keep filling the service queue.
Explore the workflowLogistics
When status calls interrupt delivery exceptions.
Explore the workflowFinancial services
When customers repeat a billing issue at every handoff.
Explore the workflowIllustrative workflow ideas. Integrations, permissions, and service requirements need to be configured and validated for your use case.
A few useful details
Before you begin.
What do I need to get started?
Choose one task and connect the model and voice providers it needs. Browser testing does not require a phone number. Phone calls need a supported telephony connection. Review the documentation for current setup requirements.
Can I keep my providers and business tools?
Choose from supported model, voice, and telephony providers. Using Agent Builder does not require moving your telephony to Bandwidth. Tool actions need a configured connection and appropriate permissions.
What is included in free access?
Platform access is free for developers and small businesses. Your telephony, model, voice, and business-tool providers may charge for usage, including tests. See pricing and enterprise options.
What will I hear when I press play?
Each agent plays a short, prerecorded greeting in its own voice. You can pause, replay, or choose another agent. To explore a full conversation for your use case, request a demo.
What should I validate before a rollout?
Agent Builder is an experimental release from Bandwidth Labs. Test your providers, failure paths, handoffs, and data requirements before a rollout. Start with the IVR pilot evaluation guide and discuss support requirements with the team.